The City of Pacifica has been awarded the prestigious Innovation Award from the Municipal Information Systems Association of California (MISAC)for its groundbreaking Artificial Intelligence (AI) "Virtual Assistant" search tool, Rose AI. This cutting-edge technology has transformed public access to City information, setting a new benchmark for local government services.
Comprehensive Suite of Software
Comprehensive Suite of Software
Residents Access Municipal Services Independently
Enable busy residents to access services at their convenience. Create 24/7 access to services and information without residents having to call or make a trip to city hall. We help you get the easy things right so you can focus on the big issues.
Breaking Down Department Silos
No more searching through email chains. Collaboration across departments is made easy as cases automatically pass to the next person to complete. All attachments, approvals, and notes in a case are stored in a centralized database for staff to access.
Security & Compliance
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Organizational Security
To minimize risks of organizational access and exposure, we adhere to least privilege principles. We limit access to servers to our CTO/CSO via AWS private keys. Both production and development database access is restricted and monitored.
End-to-End Encryption
All data in transit is strongly encrypted. All requests are sent securely using TLS protocols, AES256 encryption, and SHA2 signatures. Passwords are salted and hashed. Access tokens are 256-bit and hashed when stored in the database.
Secure Data Infrastructure
Polimorphic's cloud infrastructure is an ISO 27000/SOC 1 and SOC 2 compliant data center. Our data infrastructure is also NIST, FIPS, FISMA, and HIPAA compliant. Our servers and data stores are hosted in U.S. data centers to ensure FOIA compliance.
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