Case Studies

911 Emergency Services

Enhancing Shift Changeover Processes in 911 Communications

Polimorphic’s platform has standardized and elevated Polk County’s 911 communications shift changeover process, providing a reliable, user-friendly solution that improves consistency, compliance, and operational efficiency.

Polk County, NC

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CLERKS OFFICE

Saving time and collecting data by digitizing record requests

Borough clerks and staff have been able to respond to requests quicker and plan their workload rather than reacting to the constant interruptions of emails and walk-ins. Their time has been freed up for their other responsibilities

Prospect Park, NJ

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CLERK & ADMINISTRATOR’S OFFICE, POLICE DEPT.

Accelerating collaboration, breaking down silos

Polimorphic streamlines communication between departments by using automations to move and track case progress and provide data to decision makers.

Prospect Park, NJ

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front desk

Reimagining customer service with front office tools and AI support

Online forms and AI features linking into a CRM empowers a small but talented municipal staff to provide their residents with the best possible service 24/7.

Prospect Park, NJ

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COURT / FRONT DESK

Improving Accessibility and Efficiency with AI and Multilingual Integration

The Passaic County Surrogate's Court, led by the Honorable Zoila Cassanova, has integrated AI technology to provide seamless and multilingual services to residents.

Passaic County, NJ Surrogate’s Court

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Streamlining Code Enforcement

Getting time back after digitizing and tracking code enforcement. Helping City officials and staff can efficiently track and manage code compliance, freeing up their time for other critical tasks and community engagement.

City of Tangent, OR

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Enhancing Relationships with the Community (CRM)

Improving Citizen Engagement through Enhanced CRM. City officials can better manage citizen interactions and maintain comprehensive records, leading to improved community engagement and service delivery.

City of Tangent, OR

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