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Voice AI

Reduce voicemails by up to 90% with a 24/7 voice agent.

AI Chatbot & Search

Answer resident questions instantly, anytime, anywhere, in more than 75 languages.

Workflows

Help residents apply, submit, and get status updates anytime for any type of permit or license.

Constituent Relationship Manager

From request to resolution, manage resident relationships in one unified system.

Agencies

Cities & Towns Counties Special Districts See more

Departments

IT Human Services Administration See more

Use Cases

311 Connected Communities Permits & Licenses See more

Case Studies

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How Omro, Wisconsin, Serves Residents and Empowers Staff with its Enhanced Search

Castle Pines Enhances Accessibility for Residents and Improves Compliance with AI Search

How Polk County, North Carolina, Leveraged Polimorphic to Streamline Disaster Response

Blog Categories

Chatbots

Resident Engagement

ADA

Government Technology

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A Milestone Built on a Mission

Government Technology

4 minutes

AI and Government Efficiency: How Artificial Intelligence Is Transforming Public Services

5 minutes

Poli on the Road: Learnings from North Carolina

Government Technology

More Than a Chatbot: Why AI Concierges Are the Future for Local Government

5 minutes

Who Handles This? Why Questions Get Lost Between Counties & Cities

Resident Engagement

5 minutes

Celebrating the 2025 Polimorphic Service-First Award Winners

Resident Engagement

5 minutes

The Challenges with Answer Accuracy in Local Government AI Chatbots

Chatbots

4 minutes

Can AI Help Municipalities Reach Digital Accessibility Compliance?

ADA

5 minutes

Webinar Categories

Resident Communications

Customer Education

Resident Engagement

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[WATCH NOW] Meet Your AI Front Desk: Smarter Help Without Replacing Humans

[ON DEMAND] How AI Can Make Government Services More Accessible for All Communities

Resident Engagement

[WATCH NOW] What's New for Polimorphic Customers: See New Features and How to Make the Most of Them

Customer Education

[WATCH NOW] Agentic AI for Local Government: Where to Start

[WATCH NOW] The Problem with AI Policies (And How to Fix Them)

[RECORDING] From Confusion to Clarity: How AI Can Simplify Government Communications

Resident Communications

[RECORDING] Build an AI Chatbot for Your Agency in 30 Days

Resident Engagement

Polimorphic 101: Mastering CRM, AI, and Workflows for Seamless Government Services

Customer Education

Avoiding Document Disasters in the Recorders Office: How to Improve Processing and Retrieval Efficiency [ON DEMAND]

Processes and Workflows

The ADA Compliance Playbook: What County Leaders Need to Know [ON DEMAND]

ADA

The Local Government Guide to Evaluating AI Tools

Can AI Make Government Services More Human?

The AI Front Desk: Reinventing the Front Desk for Modern Communities

The ROI of AI: How to Calculate the Savings and Prove Impact

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Polimorphic, the Leader in AI for Resident Services, Named to Inaugural AI 50 List by Center for Public Sector AI

AI startup Polimorphic raises $18.6 million, led by General Catalyst

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Live and on-demand sessions with experts sharing practical ways to put AI to work in every corner of government.

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AI Webinars

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