Most governments start their AI journey with a chatbot and quickly hit a ceiling. Questions get answered, but service requests still stall between departments, staff are still overwhelmed, and leaders still lack visibility into what's happening and why. The missing piece isn't more AI tools. It's a connected platform.
In this webinar, you'll hear directly from Kyle Patel, VP of Engineering at Polimorphic, and Tara McMenanim, City Clerk of Racine, WI where theymoved beyond a single AI touchpoint to a unified service delivery platform and what that shift meant for their residents, their staff, and their ability to operate proactively.
Whether you're evaluating AI for the first time or looking to scale your AI usage and operations, this session offers a practical, peer-validated roadmap for building constituent service that holds up under pressure.
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