Voice Ai

Benefits

Value Delivered Immediately

Human-like Interactions

Our voice-AI transcends traditional call routing and Q/A systems with natural language processing, information delivery, and routing.

Let Staff Focuses on What Matters

Our voice AI can handle routine inquiries and support tickets, freeing staff time to tackle more complex issues and tasks.

Seamless CRM Integration

Designed to work seamlessly within our CRM system, this voice AI taps into customer data to provide personalized service and guide constituents through applications and processes

Deploy in Minutes, Benefit for Years

30 minutes of your time to set up, we’ll handle the rest

Secure, Controlled Information

Secure Data

Combination of proprietary algorithms, OpenAI’s GPT4, and AWS, all following guidelines for safe AI use. Information submitted to AI is secure and is not used for training.

Controlled Content

Our AI search uses controlled content–not information from other sources or the internet.

"We’ve been getting positive feedback about voice AI because it helps educate the public on how to maneuver through municipal services. So we have seen a significant reduction in terms of foot traffic in Borough Hall. This allows staff to focus on those who need assistance the most."

Intashan Chowdhury

Borough Administrator, Prospect Park, NJ

Security & Compliance

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Organizational Security

To minimize risks of organizational access and exposure, we adhere to least privilege principles. We limit access to servers to our CTO/CSO via AWS private keys. Both production and development database access is restricted and monitored.

End-to-End Encryption

All data in transit is strongly encrypted. All requests are sent securely using TLS protocols, AES256 encryption, and SHA2 signatures. Passwords are salted and hashed. Access tokens are 256-bit and hashed when stored in the database.

Secure Data Infrastructure

Polimorphic's cloud infrastructure is an ISO 27000/SOC 1 and SOC 2 compliant data center. Our data infrastructure is also NIST, FIPS, FISMA, and HIPAA compliant. Our servers and data stores are hosted in U.S. data centers to ensure FOIA compliance.