Government Innovation Starts with a Plan
Plans for agencies of all sizes, built around your goals and proven ROI. Reach out to build one tailored to your agency.
Starter
For agencies beginning their AI journey, with essential engagement tools and basic workflows to modernize resident communication.
Foundation
Build a strong operational foundation with multi-channel engagement, core CRM capabilities, and scalable workflows aligned to your goals.
Strategic
Designed for innovative agencies that need deeper automation, collaboration, and intelligence to drive efficiency, insight, and measurable ROI.
Enterprise
A fully customizable solution for large or complex agencies, offering advanced AI orchestration, governance, and scale to meet enterprise-level needs.
Ask us how to start for free.
Launch your AI digital front door
24/7 AI chatbot and search on your website
Answers in 75+ languages with GIS-aware responses
Smart case routing across departments
Built-in CRM and online case management
Real-time insights into resident needs
Secure payments and resident portal access
Everything in Starter, plus:
AI-powered phone line and text messaging
Email and SMS outreach with targeting
AI phone tree to replace legacy IVR
Two-way integrations with existing systems
Instant case summaries and standardized workflows
Expanded automation across workflows and CRM sync
Internal AI assistant with deep research
Everything in Foundation, plus:
AI agents that complete multi-step workflows
AI-assisted email drafting and CRM automation
Voicemail transcription and automatic case creation
Advanced workflow controls and deeper system sync
Internal AI assistant for staff analysis and reporting
Backfill and deeper CRM data syncing
Everything in Strategic, plus:
Voice outreach campaigns with AI answering
Fully branded, white-labeled experience
Expanded omnichannel engagement
File uploads and rich responses across channels
Outside line transfers by request
Advanced integrations and data backfill
Enterprise-grade implementation and priority support
All packages prioritize the security and privacy of your data above all else.
Our commitment to maintaining the highest standards of trust, safety, and security forms the foundation of everything we do. Learn more about our security practices here.
Highly accurate answers on website, available 24/7
Starter
Foundation
Essential
Enterprise
Serve residents in 75+ languages
Starter
Foundation
Essential
Enterprise
Route questions across agencies
Starter
Foundation
Essential
Enterprise
Use GIS to answer based on location
Starter
Foundation
Essential
Enterprise
Real-time analytics into resident needs
Starter
Foundation
Essential
Enterprise
Deploy integrations instantly without login barriers
Starter
Foundation
Essential
Enterprise
Integrations for secure access for authenticated users
Starter
Foundation
Essential
Enterprise
Upload files, receive rich responses
Starter
Foundation
Essential
Enterprise
Fully branded, no external references
Starter
Foundation
Essential
Enterprise
Highly accurate answers via web search, available 24/7
Starter
Foundation
Essential
Enterprise
Serve residents in 75+ languages
Starter
Foundation
Essential
Enterprise
Route questions across agencies
Starter
Foundation
Essential
Enterprise
Use GIS to answer based on location
Starter
Foundation
Essential
Enterprise
Real-time analytics into resident needs
Starter
Foundation
Essential
Enterprise
Deploy integrations instantly without login barriers
Starter
Foundation
Essential
Enterprise
Integrations for secure access for authenticated users
Starter
Foundation
Essential
Enterprise
Upload files, receive rich responses
Starter
Foundation
Essential
Enterprise
Fully branded, no external references
Starter
Foundation
Essential
Enterprise
Highly accurate answers via text, available 24/7
Starter
Foundation
Essential
Enterprise
Serve residents in 75+ languages
Starter
Foundation
Essential
Enterprise
Route questions across agencies
Starter
Foundation
Essential
Enterprise
Use GIS to answer based on location
Starter
Foundation
Essential
Enterprise
Real-time analytics into resident needs
Starter
Foundation
Essential
Enterprise
Deploy integrations instantly without login barriers
Starter
Foundation
Essential
Enterprise
Integrations for secure access for authenticated users
Starter
Foundation
Essential
Enterprise
Upload files, receive rich responses
Starter
Foundation
Essential
Enterprise
Fully branded, no external references
Starter
Foundation
Essential
Enterprise
Highly accurate answers via Whatsapp, available 24/7
Starter
Foundation
Essential
Enterprise
Serve residents in 75+ languages
Starter
Foundation
Essential
Enterprise
Route questions across agencies
Starter
Foundation
Essential
Enterprise
Use GIS to answer based on location
Starter
Foundation
Essential
Enterprise
Real-time analytics into resident needs
Starter
Foundation
Essential
Enterprise
Deploy integrations instantly without login barriers
Starter
Foundation
Essential
Enterprise
Integrations for secure access for authenticated users
Starter
Foundation
Essential
Enterprise
Upload files, receive rich responses
Starter
Foundation
Essential
Enterprise
Fully branded, no external references
Starter
Foundation
Essential
Enterprise
Send template emails for common inquiries
Starter
Foundation
Essential
Enterprise
Let AI draft responses based on your knowledgebase
Starter
Foundation
Essential
Enterprise
Automatically log emails into CRM
Starter
Foundation
Essential
Enterprise
Bring your AI Front Desk to in-person visitors (Kiosk not included.)
Starter
Foundation
Essential
Enterprise
Give residents transparency with the constituent portal
Starter
Foundation
Essential
Enterprise
Highly accurate answers over the phone, available 24/7
Starter
Foundation
Essential
Enterprise
Serve residents in 75+ languages
Starter
Foundation
Essential
Enterprise
Route questions across agencies
Starter
Foundation
Essential
Enterprise
Use GIS to answer based on location
Starter
Foundation
Essential
Enterprise
Real-time analytics into resident needs
Starter
Foundation
Essential
Enterprise
Deploy integrations instantly without login barriers
Starter
Foundation
Essential
Enterprise
Integrations for secure access for authenticated users
Starter
Foundation
Essential
Enterprise
Upload files, receive rich responses
Starter
Foundation
Essential
Enterprise
Transfer to outside lines by request
Starter
Foundation
Essential
Enterprise
Log call to CRM contact book
Starter
Foundation
Essential
Enterprise
Log case to CRM
Starter
Foundation
Essential
Enterprise
Transcribe voicemails and create cases
Starter
Foundation
Essential
Enterprise
Replace costly IVR with an AI-based phone transfer
Starter
Foundation
Essential
Enterprise
Provide updates to residents via email
Starter
Foundation
Essential
Enterprise
Filter emails by various tags
Starter
Foundation
Essential
Enterprise
Send emails based on GIS data
Starter
Foundation
Essential
Enterprise
Answer email responses with AI agent
Starter
Foundation
Essential
Enterprise
Send surveys over email (add on)
Starter
Foundation
Essential
Enterprise
Provide updates to residents via text
Starter
Foundation
Essential
Enterprise
Filter texts by various tags
Starter
Foundation
Essential
Enterprise
Send texts based on GIS data
Starter
Foundation
Essential
Enterprise
Answer texts responses with AI agent
Starter
Foundation
Essential
Enterprise
Send surveys over email (add on)
Starter
Foundation
Essential
Enterprise
Provide updates to residents via phone
Starter
Foundation
Essential
Enterprise
Filter calls by various tags
Starter
Foundation
Essential
Enterprise
Call residents based on GIS data
Starter
Foundation
Essential
Enterprise
Answer with AI agent over phone
Starter
Foundation
Essential
Enterprise
Collect surveys over phone (add on)
Starter
Foundation
Essential
Enterprise
Like using ChatGPT, except guarded to your data and knowledge
Starter
Foundation
Essential
Enterprise
Analyze your data and information
Starter
Foundation
Essential
Enterprise
Pull public data and compare against similar organizations
Starter
Foundation
Essential
Enterprise
Upload multimedia files, receive rich responses
Starter
Foundation
Essential
Enterprise
Use GIS for location-specific requests
Starter
Foundation
Essential
Enterprise
Generate custom charts and diagrams
Starter
Foundation
Essential
Enterprise
Deploy integrations instantly without login barriers
Starter
Foundation
Essential
Enterprise
Integrations for secure access for authenticated users
Starter
Foundation
Essential
Enterprise
Centralize and manage resident data
Starter
Foundation
Essential
Enterprise
Extend schemas, such as utility account numbers, customize data
Starter
Foundation
Essential
Enterprise
Extend schemas, such as utility account numbers, customize data
Starter
Foundation
Essential
Enterprise
Use pre-loaded contact data from our partners
Starter
Foundation
Essential
Enterprise
Manage cases online
Starter
Foundation
Essential
Enterprise
Instant summaries of every case
Starter
Foundation
Essential
Enterprise
Automatically complete repetitive case steps
Starter
Foundation
Essential
Enterprise
Standardize and track every case across workflows
Starter
Foundation
Essential
Enterprise
Collaborate securely with outside partners
Starter
Foundation
Essential
Enterprise
Simple, step-by-step process management
Starter
Foundation
Essential
Enterprise
Route questions based on conditions
Starter
Foundation
Essential
Enterprise
Eliminate manual steps with automation
Starter
Foundation
Essential
Enterprise
AI agents complete complex workflows
Starter
Foundation
Essential
Enterprise
Include partners directly in workflows
Starter
Foundation
Essential
Enterprise
Fully branded workflow experience
Starter
Foundation
Essential
Enterprise
Restrict workflows to internal staff
Starter
Foundation
Essential
Enterprise
We build workflows for you
Starter
Foundation
Essential
Enterprise
Accept payments quickly and securely
Starter
Foundation
Essential
Enterprise
Flexible payout timing control
Starter
Foundation
Essential
Enterprise
Take in-person payments seamlessly
Starter
Foundation
Essential
Enterprise
Issue refunds quickly and easily
Starter
Foundation
Essential
Enterprise
Integrate with your existing processor (for non-Stripe users)
Starter
Foundation
Essential
Enterprise
Residents access CRM information via log ins
Starter
Foundation
Essential
Enterprise
Sync systems one way
Starter
Foundation
Essential
Enterprise
Sync systems two ways
Starter
Foundation
Essential
Enterprise
Automatically complete repetitive case steps
Starter
Foundation
Essential
Enterprise
Direct email support
Starter
Foundation
Essential
Enterprise
Dedicated customer success manager
Starter
Foundation
Essential
Enterprise
Data backfill
Starter
Foundation
Essential
Enterprise
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