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Processes and Workflows

Avoiding Document Disasters in the Recorders Office: How to Improve Processing and Retrieval Efficiency

Today, the work of local government recorders is more challenging than ever. Join Tooele County, UT, Recorder/Surveyors Office’s Emily Jones, Director of Operations, and Jerry Houghton, County Recorder/Surveyor, as they cover best practices for overcoming a recording office’s biggest hurdles.

In this webinar, you’ll learn how to:

  • Make document processing more efficient while reducing the risk of incorrect data entry
  • Find documents and information faster and improve reporting and transparency
  • Take action now to lighten the workloads for your team

Speakers:

  • Jerry Houghton, County Recorder/Surveyor, Tooele County, UT
  • Emily Jones, Director of Operations, Tooele County, UT
  • Parth Shah, CEO, Polimorphic

How AI Helps Louisiana Municipalities Serve Residents Before, During, and After a Crisis

Every year, Louisiana municipalities prepare for hurricane season knowing that when a storm hits, resident calls surge, staff get overwhelmed, and critical information changes by the hour. Residents need answers fast, and they shouldn't have to wait on hold to get them.But AI for government isn't just a crisis tool. The same technology that helps a city handle a thousand calls during a storm is the same technology that improves daily operations year-round, answering billing questions, routing service requests, and giving leadership visibility into what residents actually need.

Processes and Workflows

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Beyond the Chatbot: How Governments Are Scaling AI Across Every Resident Touchpoint

In this webinar, you'll hear directly from Kyle Patel, VP of Engineering at Polimorphic, and Tara McMenanim, City Clerk of Racine, WI where theymoved beyond a single AI touchpoint to a unified service delivery platform and what that shift meant for their residents, their staff, and their ability to operate proactively.

AI

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Making Government More Human with AI: Putting People at the Center of Digital Services

Rather than focusing on hype, this session will highlight real-world, practical applications of AI that fit within existing government systems.

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