AI

More Than a Chatbot: Why AI Concierges Are the Future for Local Government

Parth Shah

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5 minutes

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AI

The ROI of AI: How to Calculate the Savings and Prove Impact

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AI

Convincing Council: How to Make the Case for AI in Local Government

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AI

How Governments Can Use AI for Improved Resident Services

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Resident Engagement

Build an AI Chatbot for Your Agency in 30 Days

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Resident Engagement

Who Handles This? Why Questions Get Lost Between Counties & Cities

Kyle Patel

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5 minutes

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AI

[RECORDING] The Problem with AI Policies (And How to Fix Them)

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Resident Engagement

Celebrating the 2025 Polimorphic Service-First Award Winners

March 12, 2025

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5 minutes

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Blog

NJ is Transforming Local Government Services with AI—1 in 3 Already Benefit

Our goal has never been just about making operations more efficient—it is about making government more accessible, more responsive, and more connected to the people we serve.

AI

3 minutes
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Your Burning AI Questions, Now Answered

We get it, AI comes with a lot of unknown. Let us put your mind at ease.

AI

3 minutes
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3 Agencies Using AI to Better Resident Services

Leading with focus, not fear, see how these agencies are delivering the highest quality resident services with the help of AI solutions.

AI

3 minutes
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Can AI Help Municipalities Reach Digital Accessibility Compliance?

By 2026 or 2027, local governments are required to meet mandates for digital accessibility. Municipalities are exploring if and where AI can help meet WCGA compliance.

ADA

5 minutes
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GovAI Coalition Vendor Fact Sheet

Check out these important information on security, data management, and other technology specifics that were part of the GovAI Coalition vendor registration process.

AI

3 minutes
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Webinars

Build an AI Chatbot for Your Agency in 30 Days

Residents expect 24/7 answers. Your staff needs relief from repetitive calls and emails. In this free webinar, you’ll learn how local governments are using AI chatbots to provide always-on support—without needing a huge budget or tech team.

Resident Engagement

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[RECORDING] The Problem with AI Policies (And How to Fix Them)

Explore why local governments should try AI before they regulate it and how to create policies that support responsible experimentation while protecting the public interest

AI

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Polimorphic 101: Mastering CRM, AI, and Workflows for Seamless Government Services

Get ready to level up your Polimorphic skills! Whether you're a seasoned user or just getting started, this interactive workshop will take you behind the scenes of how Polimorphic streamlines government operations from coast to coast.

Customer Education

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[WATCH NOW] AI Workshop for North Carolina Local Governments: Practical Use Cases & Security Best Practices

Local governments across North Carolina are exploring how artificial intelligence can streamline operations, improve resident services, and reduce administrative burdens. But how do you implement AI effectively while maintaining security and compliance?

AI

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How to Use Artificial Intelligence Safely in the Public Sector [ON DEMAND]

Artificial intelligence (AI) is transforming the public sector, but adopting it safely and effectively can feel daunting. This webinar brings together industry experts and public sector leaders to demystify AI, provide actionable insights, and share real-world applications tailored to local governments.

AI

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AI in Action: Solving Local Government Challenges with Automation [ON DEMAND]

From addressing staffing shortages to enhancing data analytics, streamlining municipal code interpretation, and providing off-hours support, this webinar will explore practical applications of cutting-edge technology tailored to the unique needs of municipalities.

AI

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Using AI to Transform Community Access to Local Government Services [ON DEMAND]

Reimagine service delivery with AI and A No Wrong Door policy. This ensures that residents can access the right resources without being bounced between departments, and in turn, saves your team valuable time.

AI

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Avoiding Document Disasters in the Recorders Office: How to Improve Processing and Retrieval Efficiency [ON DEMAND]

Time-consuming processes. Manual work. Disorganized systems. Not to mention data security concerns.

Processes and Workflows

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The ADA Compliance Playbook: What County Leaders Need to Know [ON DEMAND]

ADA

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Ebooks

The ROI of AI: How to Calculate the Savings and Prove Impact

Learn exactly what to measure, how to measure it, and how to share results with leadership and residents.

AI

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Convincing Council: How to Make the Case for AI in Local Government

AI can help your agency work smarter—not harder—but getting council and leadership buy-in? That’s the tricky part. This free ebook gives you the tools, tactics, and talking points you need to confidently bring AI to the table (without triggering a budget panic or a privacy debate).

AI

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How Governments Can Use AI for Improved Resident Services

Plus, examples from award-winning local governments.

AI

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