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Customer Education

What's New for Polimorphic Customers: See New Features and How to Make the Most of Them

Join us for an exclusive look at our latest product updates built to save you time, reduce errors, and enhance how you serve your community.

📅 Date: July 15
⏰ Time: 10:00 AM PT / 1:00 PM ET
📍 Available Live and On Replay

What You’ll Learn

Hold on tight and get ready for a fun ride through our latest and greatest features. In this session, we’ll walk through powerful new tools designed with your workflow in mind:

Document Generation: No More Copy-Paste

Skip the manual transcribing and avoid formatting errors. Our enhanced document generation now:

  • Auto-fills form data directly into pre-set templates
  • Generates instant, polished PDFs with a click
  • Reduces human error by eliminating duplicate entry

Map View on Case Dashboard

A game-changer for visual oversight:

  • View active and past cases directly on a map view
  • Spot trends by location, like frequent missed garbage pickups
  • Enable faster follow-up and third-party accountability
  • Make smarter decisions with a spatial view of what’s happening where

Natural Voice: The Next Evolution

You’ll get a sneak peek ... we mean listen ... into our new AI-powered natural voice capabilities:

  • Clearer, more natural-sounding audio
  • Increased accuracy and contextual understanding
  • A glimpse into the future: our agentic vision for how voice AI can take on tasks for your team

Why Attend?

  • Get hands-on tips for maximizing the new features
  • Be the first to hear about what’s next
  • Ask questions directly to the customer success team

What Every Government Team Needs to Know About AI in 2026

AI is already in your community, but most local government leaders are still on the outside of that conversation. This session gives city managers and department directors the language, framework, and confidence to lead AI decisions without needing a six-figure consultant. Join us June 10th at 2PM ET.

Government Technology

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AI Policy for Mississippi Municipalities: Do You Need One, and What Should It Actually Do?

AI is already in your organization, whether you have a policy for it or not. The real question isn't whether to write one, it's whether the policy you have (or are considering) is actually helping your municipality adopt AI safely, or quietly getting in the way.

Government Technology

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How AI Helps Louisiana Municipalities Serve Residents Before, During, and After a Crisis

Every year, Louisiana municipalities prepare for hurricane season knowing that when a storm hits, resident calls surge, staff get overwhelmed, and critical information changes by the hour. Residents need answers fast, and they shouldn't have to wait on hold to get them.But AI for government isn't just a crisis tool. The same technology that helps a city handle a thousand calls during a storm is the same technology that improves daily operations year-round, answering billing questions, routing service requests, and giving leadership visibility into what residents actually need.

Processes and Workflows

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