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When Disaster Strikes: Polk County’s Journey Through Recovery

When disaster strikes, every second counts. Staff are stretched thin, residents flood the lines with urgent needs, and the pressure to respond can feel overwhelming.

In this webinar, we share how Polk County, North Carolina’s Emergency Management Department managed recovery during Hurricane Helene, moving from hundreds of calls to 500+ damage reports logged in hours through a simple, resourceful workflow. Their story is one of ingenuity, adaptation, and progress over perfection.

Watch to explore:

  • How Polk County quickly stood up digital tools to manage demand during a crisis
  • The real-world lessons they learned about speed, resourcefulness, and staff buy-in
  • Practical takeaways any community can apply to strengthen future recovery efforts
  • A look ahead at how AI could support preparedness and recovery in the years to come

This isn’t just another technology use case. It’s about people, process, and the simple steps that help communities recover faster.

Speakers

Bobby Arledge
Polk County Emergency Management Director/Fire Marshal

What Every Government Team Needs to Know About AI in 2026

AI is already in your community, but most local government leaders are still on the outside of that conversation. This session gives city managers and department directors the language, framework, and confidence to lead AI decisions without needing a six-figure consultant. Join us June 10th at 2PM ET.

Government Technology

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AI Policy for Mississippi Municipalities: Do You Need One, and What Should It Actually Do?

AI is already in your organization, whether you have a policy for it or not. The real question isn't whether to write one, it's whether the policy you have (or are considering) is actually helping your municipality adopt AI safely, or quietly getting in the way.

Government Technology

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How AI Helps Louisiana Municipalities Serve Residents Before, During, and After a Crisis

Every year, Louisiana municipalities prepare for hurricane season knowing that when a storm hits, resident calls surge, staff get overwhelmed, and critical information changes by the hour. Residents need answers fast, and they shouldn't have to wait on hold to get them.But AI for government isn't just a crisis tool. The same technology that helps a city handle a thousand calls during a storm is the same technology that improves daily operations year-round, answering billing questions, routing service requests, and giving leadership visibility into what residents actually need.

Processes and Workflows

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